United Building Depot (“we”, “us”) respects your privacy. This policy explains what personal information we collect through unitedbuildingdepot.com, how we use it and how we protect it, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
When you request a quote, contact us, apply to the trade program or create an account we collect the information you provide: name, email address, phone number, postal code, city, company name, your project requirements and the products you selected. We also collect standard technical data (IP address, browser, pages visited) to keep the site secure and improve it.
How we use it
- To respond to your quote request or message by phone or email.
- To prepare pricing, availability and delivery information.
- To process orders and provide customer service.
- With your consent, to send occasional offers and flyers. You can unsubscribe at any time.
Sharing
We do not sell your personal information. We share it only with service providers who help us run the site and fulfil orders (hosting, email delivery, delivery partners, installers you have asked us to arrange), and when required by law.
Cookies
We use cookies and local storage to remember your quote list, keep you signed in and understand how the site is used. You can disable cookies in your browser; some features may stop working.
Your rights
You may request access to, correction of or deletion of your personal information at any time. Use our account & data deletion form or contact us. We keep quote requests for as long as needed to serve you and meet legal obligations.
Contact
Privacy questions: use the form on our Contact page.